Gabajje FAQ — All Your Questions Answered

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code will be sent within seconds. Use the code to set a new password. The whole process takes under 2 minutes.

No. Gabajje's rules allow only one account per person. If multiple accounts are detected, both may be suspended and any accumulated bonuses may be forfeited. For more details, Terms & Conditions Read.

OTP verification is sufficient for regular betting and smaller withdrawals. For larger amounts (generally above ৳50,000), you may be required to complete KYC using your national ID or passport. This is done to protect your account.

Wait 1–2 minutes first. If the SMS still hasn't arrived, tap "Resend." A full storage, Do Not Disturb mode, or a weak network connection can also delay messages — check those as well. If the issue persists, contact support.

Before closing your account, make sure your balance is at zero. Then contact support via live chat or email to submit your account closure request. on the Responsible Gaming page A self-exclusion option is also available.

Log in with your email and update your mobile number from account settings. If you've also lost access to your email, contact support — your identity can be verified and your account recovered.

Gabajje supports bKash, Nagad, Rocket, and other popular mobile banking methods. For Bangladeshi users, bKash is the fastest and most convenient option — deposits are completed in just seconds.

The minimum deposit on Gabajje is just ৳200 — one of the lowest among any betting platform in Bangladesh. New users can get started with very little.

Withdrawal requests are typically processed within 1–3 hours. During peak hours or when verification is required, it may take up to 24 hours. Requests submitted after midnight will be processed the following morning.

Wait 5–10 minutes first — network delays can occasionally cause a slight lag. Try refreshing the page. If the balance still doesn't appear, contact support with a screenshot of your payment and it will be resolved promptly.

Gabajje does not charge any platform fee for standard withdrawals. However, your mobile banking operator (such as bKash or Nagad) may apply their own transaction fees, depending on their policies.

Maximum withdrawal limits depend on your account verification level and VIP tier. Standard verified accounts can withdraw up to ৳50,000 per day. VIP members are entitled to higher limits.

Funds that have not been wagered can be withdrawn freely. However, funds received as bonuses are subject to specific wagering requirements before withdrawal. For more details Rewards page check the relevant page or contact support.

The welcome bonus is credited on your first deposit after registration. A 100% match bonus is currently available — meaning if you deposit ৳1,000, you'll receive an extra ৳1,000 in bonus funds. For full terms and conditions, Rewards page View.

The wagering requirement specifies how many times you must bet your bonus funds before withdrawing. For example, a 5x wagering requirement on a ৳1,000 bonus means you must place a total of ৳5,000 in bets before withdrawing. The wagering terms for all bonuses are on the Rewards page stated there.

Gabajje's official social media pages and on the Rewards page Promo codes are released regularly. Enter a promo code at registration or when making a deposit to unlock extra benefits.

Yes, every bonus has an expiry period. If the wagering requirements are not met — typically within 7–30 days of receiving the bonus — the bonus will be forfeited. The expiry date is always on the Rewards page are listed there.

Yes, Gabajje regularly offers reload bonuses for active members. Extra bonus funds are available on deposits made each week or month. To see the latest offers Rewards page Visit us.

If you place bets and lose during a qualifying period, a set percentage of your losses is returned as cashback. For example, a 5% cashback means you get ৳50 back on a ৳1,000 loss. Cashback rates and terms may vary over time.

Gabajje uses decimal odds. For example, odds of 2.50 mean that a ৳100 bet would return a total of ৳250 if you win (including ৳150 in profit). The higher the odds, the lower the chance of winning — but the bigger the reward. on the analytics page guide to understanding odds.

Yes, you can place live bets at any point during a match. Keep in mind that odds in live betting shift constantly based on how the game unfolds, so quick decisions matter. Betting may also be briefly suspended at certain moments — such as right after a goal.

If a match is fully cancelled, your stake is generally refunded in full. If a match is postponed or does not start within the scheduled window, odds may be subject to change. For the exact rules Terms & Conditions View.

Once a bet is confirmed, it generally cannot be cancelled — so double-check your team, odds, and stake before submitting. In some cases, a "Cash Out" option may be available.

The minimum bet is just ৳20. The maximum bet depends on the event, market, and your account level. VIP and High Roller members can place larger bets. For more details, High Roller Page View.

You can bet on over 30 sports, including cricket, football, tennis, badminton, basketball, and kabaddi. Cricket and football are the most popular choices among Bangladeshi bettors. For full details on all sports, on the Sports Betting page available.

Gabajje App Page The APK can be downloaded directly from there. The app is available for both Android and iOS. A step-by-step installation guide is provided on the App page.

On Android, you may need to enable installation from unknown sources — go to Settings > Security > Unknown Sources and turn it on. Make sure your phone has enough storage and a stable internet connection. If the issue persists, on the App page View the full guide.

Yes, the Gabajje app includes all the features available on the website — live betting, payments, bonuses, and account settings. The app also offers push notifications for live score updates and special offers.

When a new update is available, you'll receive a notification the next time you open the app. Tap "Update" and the latest version will install automatically. Keeping the app up to date ensures the best security and experience.

Yes. Gabajje uses 256-bit SSL encryption. All transactions and personal data are transmitted through encrypted channels, and regular security audits are conducted. Privacy Policy Read on to find out more.

If a login is detected from an unfamiliar device or location, Gabajje will notify you via SMS or email. You can review your login history in account settings. If anything looks suspicious, change your password immediately and contact support.

No. Gabajje does not sell or share your personal information with unauthorized third parties. Limited data may only be shared for payment processing or legal compliance purposes. For more details Privacy Policy Read.

Always verify you are on gabajje.net before logging in. Gabajje will never ask for your password or OTP via SMS or email. Check the URL before clicking any link. If you receive a suspicious message or call, notify support immediately and do not share any information.

Every bet you place on Gabajje automatically earns you points. Accumulate enough points and you'll move up to a higher VIP tier. For full details on VIP tiers and their benefits, on the VIP page provided there.

VIP members enjoy: higher withdrawal limits, a dedicated account manager, exclusive bonus offers, faster payment processing, and invitations to special events. The higher your tier, the greater the perks. on the VIP page View details.

The high roller section is designed for experienced bettors with larger budgets. Access requires a verified account and a minimum betting history. on the High Roller page Learn more.

Points on an active account generally don't expire. However, prolonged inactivity may result in some points being forfeited. Regular betting keeps your points intact and adds new ones over time.