Gabajje Privacy Policy — How we collect and protect your information

1A Quick Note — Why This Policy?

Gabajje is an international-standard online Sports Betting platform serving millions of members across Bangladesh. When you register or use our services, certain information is naturally shared with us.

The core purpose of this Privacy Policy is to be fully transparent with you — what data we collect, why we collect it, how it's stored, and what rights you have. We believe there's nothing to hide when it comes to privacy, so everything here is written in plain, straightforward language.

Gabajje's Privacy Policy adheres to international data protection standards and is reviewed on a regular basis.

2What Data We Collect

Gabajje collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information you provide directly

Automatically Collected Data

• IP address & device information
• Browser Type & Operating System
• Platform usage time and activity logs
• Betting history & transaction records
• Cookie & session data

3Purpose of Data Use

Gabajje uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To secure registration, login, and account safety.
• Identity Verification (KYC): To verify age and identity, and to prevent fraud and money laundering.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and effectively.
• Service improvement: To analyze user experience and improve the platform.
• Legal Obligation: To meet regulatory requirements.
• Security: To detect and prevent suspicious activity.

Your information is not used for any purpose beyond those stated. If we ever need to use it for a new purpose, we will ask for your consent first.

4Data Sharing — Who We Share With and When

Gabajje does not sell your personal data to anyone. However, in limited circumstances, data may need to be shared with third parties:

Permitted Data Sharing

• Payment Providers: Only the minimum data required to process transactions via bKash, Nagad, or Rocket.
• KYC Verification Providers: Trusted third parties for identity and age verification.
• Legal Authorities: Upon a court order or a lawful request from a government authority.
• Security Partners: For fraud detection and prevention.

Any third party we share data with is bound by strict confidentiality agreements and may only use that information for the specific purpose it was shared.

5Cookie Policy

Cookies are small data files stored in your browser. Gabajje uses the following types of cookies:

How to manage cookies

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent Gabajje from functioning properly.

6How Long We Retain Your Data

Gabajje does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

Once the retention period expires, data is automatically deleted or anonymized so that identification is no longer possible.

7Security Measures

Gabajje follows the highest industry standards to protect your data. Our security layers include:

• TLS/SSL encryption: All communications on the website and app are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: A third-party team of experts conducts regular vulnerability assessments.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.
• Data backup: Regular backups are maintained to ensure no data is lost in the event of an incident.

8Your rights

As a Gabajje member, you have several important rights over your personal data:

• Right to Know: If you want to know what information we hold about you, we are obligated to tell you.
• Right to correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request the deletion of any data held beyond legal requirements.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to complain: You may report any privacy violation directly to us or to the relevant authority.

To exercise any of these rights, email us at support@gabajje.net. We typically respond within 7 business days.

9Minor protection

Gabajje strictly does not serve anyone under the age of 18. Age is verified at registration and confirmed through identity documents during the KYC process.

If we suspect that a minor's data has been collected inadvertently, we will immediately close the account and delete the data.

10Privacy Policy updates

This Privacy Policy may be updated from time to time to keep pace with changes in technology and law. When changes are made:

• The update date at the top of this page will change accordingly.
• For significant changes, you will be notified via your registered email or an in-app notification.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.

We encourage you to check back on this page from time to time.

11Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please get in touch:

• Email: support@gabajje.net
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Duration: 7 days a week, 24 hours a day

For data-related requests, include "Privacy Request" in the subject line of your email. We aim to respond within 7 business days.